Patient Services Representative
enterprisesolutioninc.
com enterprisesolutioninc.
com Teaneck, NJ Teaneck, NJ Contract Contract $24.
60 - $25.
70 an hour $24.
60 - $25.
70 an hour 7 days ago 7 days ago 7 days ago Job Title:
Patient Services Representative Job Location:
718 Teaneck Road Teaneck, NJ 07666 Job Duration:
6
months (High Possibility of Extension) Pay Range:
$25.
00 to $25.
70/hour on W2.
Shift:
Day 5x8-Hour (08:
00 AM - 04:
30 PM)
Job Description:
Requirements:
Candidate must be Bilingual:
Spanish/ English Ideal Candidate:
We would prefer the candidate to have medical office experience, excellent customer service skills, critical thinking and the ability to work independently.
They should be patient focused.
Requirements:
Education:
High School Diploma or equivalent Skills:
Knowledge of Medical Terminology, strong interpersonal skills; demonstrates the ability to handle multiple tasks; demonstrates the ability to prioritize and organize work, completing assignments in a timely and accurate manner.
Experience:
2 yr.
experience in a clerical role in healthcare environment Essential Functions of the Job:
1.
Answers telephones properly, courteously, and tactfully with the public, physicians, outside businesses, and other departments.
Directs calls to the appropriate party and transfers when appropriate.
Takes complete and accurate messages.
2.
Responds to phone messages in a timely manner 3.
Facilitates patient appointments and referrals in a timely, efficient, and friendly manner 4.
Registers, pre-certifies and schedules patients accurately and in a timely manner 5.
Verifies patient's eligibility of insurance utilizing assigned tools and resources, updates demographic and insurance as needed and copies information into the patient's account 6.
Obtains demographic and insurance information from patient in a pleasant, efficient manner and inputs data accurately into the patient management system 7.
Prepares or assists patients to acquire financial estimate of the anticipated price for the services to be rendered prior to the performance of services and communicates the information to the patient 8.
Processes and maintains all patient schedules for area of responsibility, runs schedules daily, forwards to appropriate departments and/or individuals in a timely manner.
Communicates schedule changes as needed.
9.
Provides general reception duties including greeting and assisting customers in a timely and courteous manner with a willing and helpful attitude 10.
Engages patients who have been waiting past their appointment time notifying the patients of any delays 11.
Collects all current and past-due patient responsibility balances (i.
e.
, co-payment, deductible, coinsurance, self-pay balances, bad debt balance) prior to services being rendered 12.
Performs daily reconciliation, balancing and cash out procedures 13.
Provides superior customer service focused on professional and effective communication with patients and co-workers 14.
Prepares the next day's work for all scheduled patients to include the financial estimate of the patient responsibility balance 15.
Shares responsibility/accountability for work with team members 16.
Completes work within authorized time to ensure compliance with department standards 17.
Understands the impact of actions, attitudes, and the patient's perception as it relates to overall customer satisfaction and be self-aware of how your role affects the customer's experience 18.
Initiates IT work tickets to resolve equipment or system related issues Job Type:
Contract Pay:
$24.
60 - $25.
70 per hour Schedule:
5x8 8 hour shift Day shift Monday to Friday
Experience:
Patient Services Representative:
1 year (Preferred) Medical terminology:
1 year (Preferred) patient appointments and referrals:
1 year (Preferred) Verifies patient's eligibility of insurance:
1 year (Preferred) excellent customer service:
1 year (Preferred) Language:
Bilingual:
Spanish/ English (Preferred) Work Location:
In person Requirements:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
com enterprisesolutioninc.
com Teaneck, NJ Teaneck, NJ Contract Contract $24.
60 - $25.
70 an hour $24.
60 - $25.
70 an hour 7 days ago 7 days ago 7 days ago Job Title:
Patient Services Representative Job Location:
718 Teaneck Road Teaneck, NJ 07666 Job Duration:
6
months (High Possibility of Extension) Pay Range:
$25.
00 to $25.
70/hour on W2.
Shift:
Day 5x8-Hour (08:
00 AM - 04:
30 PM)
Job Description:
Requirements:
Candidate must be Bilingual:
Spanish/ English Ideal Candidate:
We would prefer the candidate to have medical office experience, excellent customer service skills, critical thinking and the ability to work independently.
They should be patient focused.
Requirements:
Education:
High School Diploma or equivalent Skills:
Knowledge of Medical Terminology, strong interpersonal skills; demonstrates the ability to handle multiple tasks; demonstrates the ability to prioritize and organize work, completing assignments in a timely and accurate manner.
Experience:
2 yr.
experience in a clerical role in healthcare environment Essential Functions of the Job:
1.
Answers telephones properly, courteously, and tactfully with the public, physicians, outside businesses, and other departments.
Directs calls to the appropriate party and transfers when appropriate.
Takes complete and accurate messages.
2.
Responds to phone messages in a timely manner 3.
Facilitates patient appointments and referrals in a timely, efficient, and friendly manner 4.
Registers, pre-certifies and schedules patients accurately and in a timely manner 5.
Verifies patient's eligibility of insurance utilizing assigned tools and resources, updates demographic and insurance as needed and copies information into the patient's account 6.
Obtains demographic and insurance information from patient in a pleasant, efficient manner and inputs data accurately into the patient management system 7.
Prepares or assists patients to acquire financial estimate of the anticipated price for the services to be rendered prior to the performance of services and communicates the information to the patient 8.
Processes and maintains all patient schedules for area of responsibility, runs schedules daily, forwards to appropriate departments and/or individuals in a timely manner.
Communicates schedule changes as needed.
9.
Provides general reception duties including greeting and assisting customers in a timely and courteous manner with a willing and helpful attitude 10.
Engages patients who have been waiting past their appointment time notifying the patients of any delays 11.
Collects all current and past-due patient responsibility balances (i.
e.
, co-payment, deductible, coinsurance, self-pay balances, bad debt balance) prior to services being rendered 12.
Performs daily reconciliation, balancing and cash out procedures 13.
Provides superior customer service focused on professional and effective communication with patients and co-workers 14.
Prepares the next day's work for all scheduled patients to include the financial estimate of the patient responsibility balance 15.
Shares responsibility/accountability for work with team members 16.
Completes work within authorized time to ensure compliance with department standards 17.
Understands the impact of actions, attitudes, and the patient's perception as it relates to overall customer satisfaction and be self-aware of how your role affects the customer's experience 18.
Initiates IT work tickets to resolve equipment or system related issues Job Type:
Contract Pay:
$24.
60 - $25.
70 per hour Schedule:
5x8 8 hour shift Day shift Monday to Friday
Experience:
Patient Services Representative:
1 year (Preferred) Medical terminology:
1 year (Preferred) patient appointments and referrals:
1 year (Preferred) Verifies patient's eligibility of insurance:
1 year (Preferred) excellent customer service:
1 year (Preferred) Language:
Bilingual:
Spanish/ English (Preferred) Work Location:
In person Requirements:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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