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Assembly / Support / Help Desk Technician

Description
We have a great opportunity for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Technician to accommodate field users in an ever-changing, active environment with a company in the Retail - Clothes Access field. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. Located in Teaneck, New Jersey, the Technician opportunity is a full-time role.
Your responsibilities in this role
Answer tech support calls
Troubleshoot hardware and software issues.
Log, test and repair returned hardware
Assist in testing new software and hardware
Build displays and prepare for shipping
Install software
Provide remote support to our customers and sales team
ADDITIONAL DUTIES:
Print or email UPS ?Call Tag? shipping labels to return equipment
Maintain the departments physical inventory
Document patterns of problems found with hardware or software
Assist other employees as needed.
Work with the Purchasing Department on maintaining inventory levels.
Requirements
1-2 years Technical Help Desk phone support experience
2+ years hardware PC Hardware experience
A very basic understanding of wireless networking, both on the PC and network level
Strong Microsoft Windows skills
Ability to reach, bend, lift (up to 60 lbs.) and move personal computers and hardware
Ability to quickly learn, implement and support new technology changes as they occur
Excellent oral and communication skills
Ability to work independently as well as in a team
Strong problem solving skills
For immediate consideration, please send an updated resume with salary requirement to email protected
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people ? it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
? 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Salary: $35,000.00 to $40,000.00 per year
Location: Teaneck, NJ
Date Posted: November 30, 2018
Employment Type: Full Time
Job Reference: 02710-0010700273
Staffing Area: Technology & IT

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